Return & Refund

πŸ’› Shop With Confidence

Easy 30-Day Returns & Exchanges

Not quite right? We make it simple to sort out β€” from free size swaps to full refunds.

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Free Size ExchangeKeep your original
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Full RefundsOn full-price items
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Store CreditOn promo items
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30-Day GuaranteeOn every order
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Wrong size? Keep it.

We send the correct size free β€” nothing to mail back. You only cover handling + shipping. One exchange per item.

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Changed your mind?

Full-price items β†’ refund to your card (unworn, within 30 days). Promo items β†’ store credit, even if worn. Final-sale items aren't eligible.

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Something faulty?

Arrives damaged, or develops a fault from normal wear or washing within 30 days β€” we replace it free, no return needed. Just send a photo.

The Details

  • You have 30 days from delivery to request a return or exchange.
  • Size exchange: if your item doesn't fit, we'll send the correct size free of charge with no need to return the original β€” you only cover a small handling + shipping fee. Available once per item. Not available on final-sale items. To request one, email support@afropenda.com with your order number, the size you received, and the size you'd like.
  • Full-price items: change of mind? Return the unworn, unwashed item in its original condition for a full refund to your original payment method. Return shipping is covered by you; refunds are processed once the item is received and inspected.
  • Promotional / discounted items: returnable for store credit within 30 days β€” even if already worn.
  • Final-sale items: not eligible for return or exchange.
  • 30-Day Quality Guarantee (all orders, including sale items): if any item arrives faulty, damaged, or incorrect β€” or develops a fault from normal wear or washing within 30 days β€” we'll make it right with a free replacement, no return needed. Just email a photo or short video.
Ready to start? πŸ’›

Email us at support@afropenda.com with your order number and we'll take care of the rest.

βœ‰οΈ Email support@afropenda.com